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Return & Store Policies

Warranty All furniture, appliances, and bedding come with a manufacturer’s warranty. Please visit the manufacturer’s website for warranty information, or contact your local Westco for assistance with warranty questions.

Appliances Due to the complicated nature of delivering and installing appliances, sales are final. Please inspect your appliance for damage and defects before accepting delivery or pickup. If your appliance is damaged or defective, we will fix it. If it cannot be fixed, we will offer to refund or exchange it.

Furniture All furniture sales are final and must be paid in full at time of sale. Please measure your room and delivery path carefully. If furniture doesn’t fit or is cancelled prior to delivery, a 20% restocking fee will be charged.

Financed sales require 20% deposit on all special orders. If an item is ordered and canceled prior to delivery, no refund of deposit will be issued. Please inspect your furniture for damage and defects before accepting delivery or pickup. If your furniture is damaged or defective, we will fix it. If it cannot be fixed, we will offer to refund or exchange it. Furniture accessories such as lamps, wall hangings, artwork, rugs, tabletop accessories, and bedding are not returnable.

Bedding If your mattress is damaged or defective upon delivery or pickup, we will offer to refund or exchange it.